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Screencasts

1. 

   Call Recording Download

   by: Angel.com | created: 06/22/08 | time: 4:41 | views: 131 | tags:
2. 

   Advanced Options Tab

   by: Angel.com | created: 03/26/08 | time: 3:43 | views: 316 | tags:
3. 

   Transfer Points - With Contact list

   by: Angel.com | created: 03/26/08 | time: 1:45 | views: 868 | tags:

   Recovered 1
4. 

   Transfer Points 1

   by: Angel.com | created: 03/26/08 | time: 3:13 | views: 864 | tags:

   Shows transfer points but no contact list implementation
5. 

   Away Messages

   by: Angel.com | created: 03/26/08 | time: 1:08 | views: 575 | tags:

   Shows how to enable Away Messages on VCC 08
6. 

   Disposition Codes

   by: Angel.com | created: 03/25/08 | time: 1:26 | views: 673 | tags:

   Recovered 1
7. 

   Call Information

   by: Angel.com | created: 03/25/08 | time: 1:28 | views: 354 | tags:
8. 

   Supervisor Access

   by: Angel.com | created: 03/25/08 | time: 1:36 | views: 393 | tags:
9. 

   Supervisor Access OLD

   by: Angel.com | created: 03/25/08 | time: 1:30 | views: 84 | tags:

   How to give Supervisor Access to an agent on VCC 08
10. 

    VCC 1.5 Call Queue Page

    by: Angel.com | created: 02/20/08 | time: 6:12 | views: 376 | tags:

    Demo of Call Queue Page on Preview.angel.com
11. 

    Creating New Voice Site

    by: Angel.com | created: 02/19/08 | time: 1:15 | views: 162 | tags:

    Creating a new voice site using site builder
12. 

    Changing Email Address for Voicemail Notification

    by: Angel.com | created: 02/19/08 | time: 1:03 | views: 233 | tags:
13. 

    test

    by: Angel.com | created: 02/18/08 | time: 1:03 | views: 86 | tags:
14. 

    test3

    by: Angel.com | created: 02/18/08 | time: 24s | views: 107 | tags:
15. 

    test2

    by: Angel.com | created: 02/14/08 | time: 3s | views: 87 | tags:
16. 

    Test

    by: Angel.com | created: 02/13/08 | time: 6s | views: 110 | tags:

    Blah

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